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Equality Action Plan 2021 – 2025  

Lisburn & Castlereagh City Council Equality Action Plan 2021-2025

Publication date: October 2021

Download this document as a PDF

 

Introduction  

Section 75 of the NI Act 1998 requires public authorities to comply with two statutory duties.

The first duty is the equality of opportunity duty which requires public authorities in carrying out their functions relating to Northern Ireland to have due regard to the need to promote equality of opportunity between the equality categories:

  • persons of different religious belief
  • political opinion
  • racial group
  • age
  • marital status
  • sexual orientation, men and women generally
  • persons with a disability and persons without
  • persons with dependants and persons without

The second duty is the good relations duty and requires public authorities to have regard to the desirability of promoting good relations between persons of different religious belief, political opinion and racial group.

In order to fulfil the above, all public authorities are required to develop an Equality Scheme and have this approved by the Equality Commission for NI. This is a statement of the commitment of the public authority to fulfilling its Section 75 statutory duties.

The commission in addition recommends that a public authority should develop action measures to promote equality of opportunity and good relations.

Action measures should be tailored to the specific functions, duties, objectives, and policies of the organisation and certain functions may be more relevant than others to the Section 75 statutory duties.

Consequently, the commission also recommends that it may be helpful to develop an action plan, which details the action measures, in order to help ensure compliance with the statutory duties.

This action plan covers the period 2021-2025 in order to mirror our equality scheme and has been subject to a public consultation.  

It should be noted that measures in the plan will not all be undertaken within the same time-frame and that priorities may alter over time.

Consequently, the action plan should be viewed as a flexible living document and it will be reviewed accordingly.

By working to the above recommendations we believe that this further underlines our commitment to fulfilling our obligations in respect of the two Section 75 statutory duties.  

Equality Action Plan 2021-25

 

For queries or feedback email: equality@lisburncastlereagh.gov.uk 

Theme 1: Service Provision

Potential Inequality or Key Issue 
 
Desired/Intended Outcome  Sec 75 Group Impacted / Potentially Impacted   Actions Responsible unit/department Monitoring and Timescales

1.1 Not all individuals may be accessing the appropriate level of service they require  

(Access to waste collection services) 

To ensure that identified groups e.g. elderly, larger families, those with health conditions/disabilities (inclusive of those medical conditions that generate additional volume of waste) have access to waste collection services

Age Dependants Disability Gender Race  Continue to provide assisted lifts as appropriate and bin upgrade assessment in line with our policy Waste Management & Operational Services

No. of assisted lifts

No. of bin upgrades provided  

Ongoing feedback and annual review 

1.2 Some residents may wish streets or council property/facilities to be named in a language other than/in addition to English  Ensure that appropriate policies and processes are in place to consider requests and that they comply with current legislation 

Political opinion 
Race 
Religious belief 

Apply current policy to requests for street naming    
Review current policy and/or develop new policy as required  

Building Control/Environmental Services Directorate 

Environment & Sustainability (ES)Committee  

All relevant services 


 

Ongoing monitoring of requests and annual review
1.3 Cemetery Provision  To ensure that cemetery provision is available to all faiths and also those of no faith 

Political opinion 
Race 
Religious belief 

To make explicit that all faiths, and none, will be accommodated (as far as practicable)

Continue through the development of a corporate cemetery strategy

Environmental Health/Environmental Services Directorate 

Ongoing monitoring of interments, including breakdown by faith, where known

Evidence of consideration given to issues raised 

1.4 Some children may not be able to access relevant play facilities that they may require

(Inclusive Fixed Play Equipment Provision) 

Inclusive opportunities available to children, regardless of ability and background, as far as practicable. Age 
Dependants 
Disability
Gender

Development of Inclusive Fixed Play Equipment Provision Policy (with input from key stakeholders)

 
Active consideration of needs of different abilities in development and refurbishment of facilities

Parks & Amenities

Evidence of consideration and new facilities developed/provided 

Feedback from users and key stakeholders

Annual review 

 

Theme 2: Access to Information

Potential Inequa     lity or Key Issue 
   
Desired/Intended Outcome  Sec 75 Group Impacted / Potentially Impacted   Actions Responsible unit/department Monitoring and Timescales

2.1  Some individuals/ groups may be disadvantaged by not having full access to information provided by us

(Ensure information is accessible to all) 

Ensure all individuals/groups have access to information they may require Age 
Dependants 
Disability 
Gender 
Political opinion 
Race 
Religious belief 

To keep under review requests for information in various formats across council

Monitor all electronic/social media avenues to promote accessibility  

All Council Departments & Units, including:
Communications 

Core services such as: 
Waste Management

Environmental Health  

Parks & Amenities

Sports Services 

Ongoing monitoring of requests and feedback

Annual review 

 

Theme 3: Our Community

Potential Inequa     lity or Key Issue   Desired/Intended Outcome Sec 75 Group Impacted / Potentially Impacted Actions Responsible unit/department Monitoring and Timescales

3.1  Some individuals, children/young people as well as adults with a range of disabilities, may not have access to appropriate toileting/cleaning facilities locally

(Adequate provision and distribution of Changing Places (CP) toilets across our facilities and area)

Improved provision of appropriate toilet facilities  which meet the needs of those with severe disabilities Age 
Dependants 
Disability 
Gender 

Carry out public consultation and develop draft Changing Places Policy and Guidance  

Active consideration of CP facility in all relevant new projects and refurbishments, according to policy  

Active promotion of CP provision to council partners as appropriate 

Assets Unit/Service 

Regeneration & Growth Directorate 

Number of projects where a CP facility is considered   
No of new facilities provided within our area

 
Feedback and annual review

3.2  Some individuals/ groups may find the location of our facilities a deterrent to use or may find certain buildings and premises inaccessible

(Location/provision of facilities including indoor and outdoor leisure; council property and public service sites) 

Facilities and services are located to ensure accessibility as far as is practical to all potential users

Equitable services delivered across our area by ensuring that its estate is fit for purpose and meets ongoing needs

All

Audit of existing facilities 

Political feedback 

Capital investment schedule 

Review of capital programme 

GIS mapping Demographic study  

Estates strategy to be approved and Estates action plan to be developed

Facilities and services, including accessibility measures, promoted accordingly

Parks & Amenities  

Sports Services  

Communities  

Assets  

Waste Management & Operational Services 

Ongoing

Feedback and annual review

3.3  Some groups may feel that they can’t access available grants

(Access to grants)

To ensure equitable access to grants and grant aid  All

Use all feasible communications media  

Publicise grant finder  

Targeted promotion to under-represented groups as appropriate

Sports Services   

Communities  

Economic Development

No. of grant applications

Feedback and Annual review 

Monitor applications from different locations within  our area and, where feasible, by equality group.

3.4  Digital Inclusion – No one left behind

Our Digital strategy’s vision is to help people in our local communities by using digital innovation and technology to deliver better council services

The strategy recognises that technology can bring improvements in efficiency, effectiveness and help improve the overall quality of service delivery

All

Three year Strategy developed, with associated action plan

Planning to recognise that not all citizens will be equally able to access digital services and may require adjustments or alternative provision

Organisation Development & Innovation Directorate

Customer engagement survey

Digital exclusion mapping

Digital services review

 

Theme 4: Health and Wellbeing

Potential Inequality or Key Issue  Desired/Intended Outcome  Sec 75 Group Impacted / Potentially Impacted   Actions Responsible unit/department Monitoring and Timescales

4.1  Some individuals/ groups may feel that they can’t participate in various leisure activity programmes

(Access to physical activity programmes) 

Elderly, disabled or socially isolated are accommodated equitably

Age
Dependants
Disability
Gender
Race
Sexual Orientation 

Engagement to identify those in need

Tailoring of ‘inclusive’ CSAW programmes

Proactive promotion to and targeting of underrepresented groups

Parks & Amenities

Review of users

Ongoing feedback and annual review 

 

 

4.2  Some families/ households may feel excluded from various sports activities

(Vitality Household Membership)

To provide increased accessibility  to a wide range of health and physical wellbeing programmes and activities

Age
Dependants
Disability
Gender
Race
Marital status
Sexual Orientation

Equality screened

New concession groups

GIS mapping

Targeted marketing 

Sports Services

 

 

Membership numbers

User categories/numbers

Independent survey/feedback

Annual review

4.3 Some individuals/groups may feel they can’t participate in various leisure activities due to costs

(Charging policy)

To ensure price is not a barrier to participation irrespective of socio-economic circumstances by offering a range of activities with concessionary rates as 
appropriate

Age
Dependants
Disability
Gender
Marital status
Race

GIS mapping

Non user feedback

Targeted marketing

Comparison with public and private competitors

 

Parks & Amenities

Sports Services

Communities

No. of users including concessions

Feedback and annual review

 

 

Theme 5: Training

Potential Inequality or Key Issue  Desired/Intended Outcome  Sec 75 Group Impacted / Potentially Impacted   Actions Responsible unit/department Monitoring and Timescales

5.1 Customer facing staff, and supervisors, may feel that they require (regular) training to deal with the broad range of customers
 

To ensure that such staff can deal with a broad customer base

All 

Identify training needs

Deliver annual programme which includes both generic equality awareness training and issue-specific training for identified target group

Equality Officer

HR & OD

Heads of Service

Ongoing 

Evaluation of training delivered

Feedback from staff and evidence of impact

5.2 Managers and senior staff require “refresher” training in respect of a strategic and/or emerging issues

To ensure staff are equipped to deliver on our equality commitments and duties

To ensure that equality considerations are embedded in planning and service delivery

All

Identify training needs and provide training on areas such as:

Policy development
Equality Screening
Cultural awareness
Disability awareness
Rural Needs

Equality Officer and HR&OD

Delivery may include external providers (including Equality Commission)

 

 

Ongoing as training needs identified

Evaluation of training delivered

Feedback from participants and evidence of impact

5.3 Given their role as decision makers elected members require appropriate training
 
To ensure that elected members are aware of their responsibilities regarding Section 75 and provide leadership and direction as appropriate

All

Identify training needs and provide training as considered necessary

Equality Officer and HR&OD 

Delivery may include external providers (including the Equality Commission)

Ongoing as training needs identified

 

 

Theme 6: Policy development and business planning

Potential Inequality or Key Issue  Desired/Intended Outcome  Sec 75 Group Impacted / Potentially Impacted   Actions Responsible unit/department Monitoring and Timescales

6.1 All relevant activities/policies may not be screened and hence comply with commitments in the Equality Scheme

All activities/policies developed and screened in parallel in a timely manner to ensure compliance with the Section 75 statutory duties

All 

Policy development and equality screening to be undertaken as early as possible, supported by targeted consultation and ongoing monitoring as appropriate

Equality Officer, all council departments and Corporate Management Team

Ongoing, with quarterly Departmental Management Team 

Updates as well as annual review of activities/policies

6.2 Potential inequalities or issues not identified in a timely manner and therefore not addressed fully in policy development and business planning

Equality issues identified at an early stage and appropriate action taken

Improved processes and consistency of approach across council functions/departments

Screening outcomes to be evidence based

All

Review of processes and templates to ensure equality considerations built into business planning

Regular review and reporting, including to committee/council, as appropriate

Equality Officer, all council departments and Corporate Management Team

 

 

Review of processes in Year 1 of plan

Feedback from service users, consultees and staff

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